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NHSBSA Board Terms of Reference and Matters Reserved to the Board incorporating Standing Orders
These were agreed and approved by the NHSBSA Board on 17 September 2024. They are due for review in September 2025
1. Role and duties of the Board
1.1 The Board is the overall governing body of the NHS Business Services Authority (NHSBSA).
1.2…
Understanding the effect of rollback on annual allowance
The Public Service Pensions Remedy and pension tax
Some members affected by the Public Service Pensions Remedy, also known as McCloud, will need to update their pension tax information with HM Revenue & Customs (HMRC).
This is because, as part…
About NHS Volunteering
NHS Volunteering is the official volunteering website for the NHS in England. The website is free to use and is being delivered on behalf of NHS England by the NHS Business Services Authority.
The site is a 'find and apply' service, supporting the…
HC2 certificates (full help with health costs)
If you apply to the NHS Low Income Scheme and receive an HC2 certificate for full help with health costs, you’re entitled to:
free NHS prescriptions
free NHS dental treatment
free NHS sight tests
help with the cost of glasses or contact lenses…
Families and estates of deceased beneficiaries
With effect from 1 April 2025, the England Infected Blood Support Scheme (EIBSS) is now closed to new applications for anyone who has historically been infected with hepatitis C, HIV or both, from NHS blood or blood products.
With effect from 1…
Employer helpline - Pensions Online (POL) queries
If you have a query about Pensions Online (POL) you are now able to contact us by the telephone helpline once again.
Lines are open between 8am – 6pm and our Customer Contact Centre are available to support with your calls about e-forms, the…
Access to the NHS Pension Scheme
NHS Pension Scheme access details for non NHS organisations.
Which Scheme access application form do you need to complete? (PDF: 396KB)Primary Care Networks (PDF: 182KB)
Application form and guidance for Independent Providers
Independent…
Information for foundation dentists
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NHS Dental Services
NHS Dental Services is part of the NHS Business Services Authority (NHSBSA). We're responsible for processing NHS dental claims and paying NHS dentists. We manage the NHS contracts through a system called Compass…
Partial retirement update
Partial Retirement Calculator
The Partial Retirement Calculator was released on Tuesday 12 December 2023 and available on the Partial Retirement page of our website until Friday 15 December 2023.
We have temporarily taken down the Partial…
NHSEI 2019/20 Pensions Annual Allowance Charge Compensation Policy
In November 2019, NHS England and NHS Improvement (NHSEI) announced that clinical staff who go over their annual allowance for the 2019/20 tax year and who use Scheme Pays to pay the tax charge can be compensated in retirement for any reduction to…