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We are aware of an error on NHS Pension Scheme members’ 2023/24 Pension Saving Statements (PSS) issued to a small number of members. This means the Pension Input Amount figure stated on your PSS is lower than it should be. If you have not received a…

A message from Chris Dawson, Head of Service, NHS Pensions:  We understand that the current situation around COVID-19 continues to cause significant concern and uncertainty. I wanted to reassure you that at NHS Pensions we have taken, and continue…

NHS employers can contact NHS Pensions by phone, email or post. General enquiries  You can contact us by: Email: nhsbsa.pensionsemployers@nhsbsa.nhs.uk (employers only) Telephone: 0300 3301 353 Monday to Friday, 8am to 6pm Find out about call…

We are continuing to maintain performance in the payment of first pension applications with a total of 5177 applications paid in January so far (30th January). The total applications on hand currently stand at 4699, slightly less than the same time…

We are currently sending pension savings statements to members whose pension benefits have increased by more than the standard annual allowance. The annual allowance is the maximum amount of tax-free growth an individual’s pension can grow by in…

Overpayment of an NHS Pension can happen for a number of reasons. These include, if you're a: surviving spouse or partner child dependant re-employed pensioner or your pension has been revised Surviving spouse or partner There may have…

In response to the coronavirus (COVID-19) outbreak, we have taken, and continue to take, proactive steps to ensure we support members, employers and colleagues. This has included introducing a number of easements and changes to processes to…

If you're an employer supporting a member with an ill health application, we've made the process as easy as possible to navigate on our website.  The following information gives you all that you'll need, including an ill health guide for employers…

If you have been affected by the 2023/24 pension savings calculation error, we can reimburse you for additional costs you reasonably incur as a direct result of the error. This includes interest and additional accountancy fees.   We are developing…

Information you need to administer the NHS Pension Scheme on behalf of your members. For a broad overview of the administrative tasks you need to perform, read our quick start guide (Word: 904KB). It's aimed at employers who have recently been…