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We have created a series of member ‘journeys’ for you to use with members. They have been designed to act as a quick guide for different pensions events which you can print out to give to members or send them a link to the journey they need. They…

As per the last pensions update explaining the removal of the paper AW171, we wanted to confirm the process for non-POL employers requesting changes to information. Instead of sending in the AW171, all non-POL employers will now need to submit the…

It is really important that you submit feedback telling us what you think about your experience of using the new site. This could be observations about the design and layout, anything you expect to see that’s not there or anything that’s not working…

In March we shared an update with employers on member contributions and year-end guidance for 2022/23. It included: • Requirements for submitting your year-end contribution totals • Advice on understanding if you need to complete year-end re-…

The application form to leave the NHS Pension Scheme (SD502 form) should be kept for your own records, following your own data retention policy. They do not need to be sent to NHS Pensions. You can access the up-to-date version of the SD502 form…

Pensions Online (POL) will be unavailable between the following times: 7pm on Friday 23 June and 7am on Monday 26 June 7pm on Friday 30 June and 7am on Monday 3 July 7pm on Friday 7 July and 7am on Monday 10 July Please note: at times we may…

Pensions Online (POL) will be unavailable between the following times: 7pm on Friday 30 June and 7am on Monday 3 July 7pm on Friday 7 July and 7am Monday 10 July 7pm on Friday 28 July and 7am Monday 31 July. Please note: at times we may need…

Pensions Online (POL) will be unavailable between the following times: 7pm on Friday 13 October and 7am Monday 16 October 7pm on Friday 27 October and 7am Monday 30 October Please note: at times we may need to take POL offline at short notice…

Pensions Online (POL) will be unavailable between the following times: 7pm on Friday 3 November and 7am Monday 6 November 7pm on Friday 10 November and 7am Monday 13 November Please note: at times we may need to take POL offline at short…

In June, we advised you that the final phase of the system functionality to automate the AW171 process was complete and advised employers that AW171s are no longer required. Recently, we have seen an increase in the number of e-mails from employers…