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Since January we have been working with a small group of Direction Bodies to pilot our online Financial Information Collection (FIC) service. FIC will enable all employers to submit their contributions securely online regardless of whether they have…

Pensions Online (POL) and our operating system (Compendia) went offline from 6pm on 24 May 2018 and will be available again from 10am on Monday 4 June. This is while we carry out the integration of pensioner data into our Compendia system ready for…

The table below shows our recent monthly performance for pension award processing: The Officers sub award plan continues to remain on track with full recovery still expected at the end of August 2018.…

For terminal ill health cases, an AW341 application form is required along with the AW33E. The team have recently noticed an increase in terminal ill health estimates being requested where the commuted incapacity box has been ticked in error to…

We are consulting on a new set of proposals to offer senior clinicians more control over their pensions growth, so they can continue to provide the services that patients need. Senior NHS clinicians are concerned that pension tax charges are making…

The data cut for the midyear refresh of statements will be taken over the weekend of 12 October 2019. Any data amendments must be made by 7pm, Friday 11 October 2019. The refreshed statements will be available in December 2019.

We are now undertaking our employer surveys on a monthly basis and the feedback that is provided helps us to assess and improve our existing processes. It also enables us to look for additional ways in which we can improve the service provided.…

The below guidance is for employers where employees are not furloughed, but have a temporary reduction in hours applied.  If an employee has a reduction in contractual hours (e.g. from whole-time to part-time) their pensionable pay will also reduce…

We receive many emails from employers and members querying the Additional Pension (AP) rejection letters they receive. It has been brought to our attention that in some circumstances AP may still be being paid despite a rejection letter being sent.…

The ESR data is uploaded to the NHS Pensions Compendia member records: daily monthly in a cycle   ESR data is also stored. View the following for upload frequency: Daily ESR data that is uploaded daily includes: changed National…