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Targeted customer surverys
As discussed at the National Pension Group meeting in April, we have made the decision to increase the frequency of surveying both members and employers from annually to quarterly. The surveys will focus on specific pension events during a member’s…
Annual update for non-POL employers
This data comes following the processing of the non-POL annual update spreadsheets by the Stakeholder Engagement team. The Data team took over the process for this year and the results are below:
Non-POL processing
2018
2019…
NHS Pensions newsletter emails going to junk mail
We’ve been made aware that a number of our emails are being delivered as junk mail.
This issue is affecting our monthly NHS Employer Update and other employer and member newsletters, which are sent using the email delivery platform mailchimp.…
GP practice manager training dates – September, October and November
Level 1 GP practice manager event
Our next Level 1 GP practice manager event is available in October and includes educational training tailored for practice managers, delivered virtually via Microsoft Teams.
These sessions include NHS Pension…
Notional Whole-Time (NWT) Pensionable Pay and supplementary pays
We have received a number of enquiries from employers seeking clarification when calculating Notional Whole-Time (NWT) pensionable pay with supplementary payments.
Information on how to calculate the Notional Whole Time Total Pensionable Pay is…
The Coronavirus Act 2020 and an update on the end of temporary suspensions for retire and return
Since the 25 March 2020, The Coronavirus Act 2020 has temporarily suspended some of the regulations governing the administration of NHS pensions, including the temporary suspension of:
the 16-hour rule
abatement for special class status holders…
Employer hub
Coronavirus (COVID-19) guidance and measures
Latest guidance and measures, including:
updated information on the NHS & Social Care Coronavirus Life Assurance Scheme 2020
information on the Coronavirus Job Retention Scheme (CJRS) and…
Disclosure of Senior Manager’s remuneration: Greenbury 2025
We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Monday 13 January 2025. Requests for disclosure information should be received by NHS Pensions between 13 January 2025 and 28 February 2025 to enable…
Pensions Online – Error Handling
Pensions Online (POL) error handling has a facility for employers to submit a comment on an error, to the NHS Pensions Data Management Teams. Employers are asked to submit comments where additional information can be provided to enable NHS Pensions…
Level 1 GP practice manager event
Our next Level 1 GP Practice Manager events are available in September and October and include educational training tailored for practice managers, delivered virtually via Microsoft Teams.
These sessions include NHS Pension Scheme website, Annual…