Search results
Showing: 10 of 647
Extended Pensions Online downtime
We would like to provisionally inform you that Pensions Online (POL) will be unavailable from 7pm on Thursday 15 March to 7am Tuesday 20 March. This is so we can carry out testing on the new IT infrastructure that will support the transformation of…
General Data Protection Regulations (GDPR) update
Our member facing forms have now been updated with our new privacy statement (shown on the forms as ‘How we use your information’). The latest versions are now available on our website.
Some forms may also have had changes made to their…
An update on Remedial Savings Statements (RSS)
On 31 March 2025, it was announced by Karin Smyth that the Department of Health and Social Care has extended the RSS delivery deadlines. These new delivery deadlines can be found on our Making your decision about your NHS Pension benefits web page…
Using our knowledge base
Need help with your NHS Pension Scheme queries? Our knowledge base is here to help. Simply type in your question or some keywords relating to the NHS Pension Scheme and it will instantly provide helpful information and direct links to the relevant…
Processing of cash equivalent transfer value (CETV) calculations
Following a change to the discount rate used for public service pension schemes that HM Treasury announced on 30 March 2023, the factors used to calculate transfer values for non-Club transfers and pensions on divorce changed.
We are now able to…
NHSEI 2019/20 Pensions Annual Allowance Charge Compensation Policy – Employer Action Required
NHS England and NHS Improvement (NHSEI) has published more information on the steps it has taken to address the impact of the annual allowance taper for the 2019/20 financial year, including the actions that eligible clinicians and employers now…
NHS Wales 2019/20 Pensions Annual Allowance Charge Compensation Policy - information for employers
In December 2019, the Welsh Government announced that clinical staff who go over their annual allowance for the 2019/20 tax year and who use scheme pays to pay the tax charge can be compensated in retirement for any reduction to their NHS Pension…
Claims for repayment of initial or limited survivor pension paid to widow, widower or civil partner
The NHS Pensions Operational Finance team has fully transitioned to using a paperless system for processing claims for the re-imbursement of initial or limited survivor pension. We therefore require the FIN9 Claim form in a PDF format for audit…
Clarification on annual allowance statements
We would like to clarify our current position in regards to providing annual allowance pension savings statements.
Recently we have issued annual allowance statements through our automation process, meeting the legislative deadline of 6 October…
Special Class and Mental Health Officer status
We’ve updated our guidance for each status and there are factsheets available for employers and members.
There are eligibility criteria for the employment groups that can automatically qualify and for circumstances where an application might be…