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This disclosure policy applies to anyone considering reporting security vulnerabilities to us. We recommend reading the policy in full before reporting a vulnerability.  We value those who take the time and effort to report security vulnerabilities…

We use a corporate governance framework to link its governance arrangements. It’s reviewed as required by our Board at least once each year.  Department of Health and Social Care Our statutory instruments SI 2005 No. 2414 (PDF: 24KB)SI 2005…

Meeting held via video conference at 11:15am on 4 July 2024 Present: Sue Douthwaite,Chair Michael Brodie, Chief Executive Kathy Gillatt, Non-Executive Director Randeep Sidhu, Non-Executive Director Mathew McKie, Non-Executive Director Mel…

The NHS Business Services Authority (NHSBSA) is responsible for this service. Why we process your information When you complete a course of NHS dental treatment, your dentist submits some of your treatment details to us. You agreed to this when…

Meeting held at 9:00am on 12 December 2024 at Stella House, Newcastle Upon Tyne.  Present:  Sue Douthwaite, Chair Michael Brodie, Chief Executive Kathy Gillatt, Non-Executive Director David Leather, Non-Executive Director (via video conference…

Meeting held at 9:00am on 9 May 2024 in Stella House, Newcastle Upon Tyne.  Present:  Sue Douthwaite, Chair Michael Brodie, Chief Executive Kathy Gillatt, Non-Executive Director David Leather, Non-Executive Director Randeep Sidhu, Non-…

Every member of our staff has a responsibility to: provide good customer service try to resolve customer concerns as quickly, fairly and thoroughly as possible We use complaints as an opportunity to learn how we can improve our services to…

The NHS Business Services Authority (NHSBSA) provides a wide range of services to NHS commissioners. Watch our video to find out more. Our Primary Care Services These are the national services we provide on…

Thank you for completing the Total Reward Statement Survey. Have you signed up for the quarterly NHS Pensions Member Newsletter? You can subscribe by emailing nhsbsa.pensionsmembernewsletter@nhs.net.