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In January we explained there were some changes that were going to made where we intended to remove the RE08 (re-employment form) from the retirement notice letter for all types of retirements, except for those which are still subject to abatement (…

Since April 2022, we've been surveying patients who have received NHS dental treatment in Wales. Responses will be used by the Welsh Government and Public Health Wales to evaluate patient experience. To help communicate the importance of completing…

Pension Awareness Week is all about helping to raise awareness of the importance of pensions. Throughout the week we’ll be sharing information on the NHS Pension Scheme, what it is and why it’s so valuable. Don’t lose track of your pension It’s…

Due to user feedback, we are changing the MYS dashboard to move the current tabs to the left hand side of the page and listing them in alphabetical order. This change will take place on Thursday 12…

You will shortly be able to access the 2023-24 End of Year Certificate via our website. As part of your Independent Provider status, you are legally required to complete end of year certificates for each employer code you have declaring Scheme…

We’re currently receiving high volumes of retirement applications. This means it’s taking us longer than usual to process payment of retirement benefits. While we prioritise making payments to our members, it may take us longer than usual to…

This is a reminder that employers should not be providing members with the EA contact number. This line is answered as a priority for employers only, and members using it can cause delays in responding to employers. Please encourage members to use…

Thank you for completing the NHS Pensions Member Survey. If you have any queries about this survey please contact us by emailing NHSBSAResearch@NHS.net. Would you like to sign up to the NHSBSA research panel?  The NHSBSA would like customers to…

Members of the public are invited to attend the NHS Business Services Authority's Annual Public Meeting at 5pm on Wednesday 9 August 2017 (not Thursday 13 July as previously advertised). The meeting will take place in the Boardroom of Stella House…

As discussed at the National Pension Group meeting in April, we have made the decision to increase the frequency of surveying both members and employers from annually to quarterly. The surveys will focus on specific pension events during a member’s…