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We do not include a projection of your pension at retirement as part of your statement.  NHS pension benefits for membership after 2015 are also subject to change. In 2015, the government made changes to most public service pension schemes,…

The website membership enquiry process will be updated to include Retrospective and Part Time Access (PTA) as well as a few smaller changes with the existing standard membership. The volume of Retrospective and PTA membership enquiries is relatively…

We want our customers and service users to help us review and develop our services. To do this, we carry out research so we better understand the needs of our customers and improve their experiences. There are lots of different ways that you could…

This year’s TRS data cut for the annual refresh will take place after 7 pm on Friday 19 June 2020 with refreshed statements being made available by the end of August 2020. Our NHS Pensions team will be working hard to try and ensure that as many…

We provide support to our customers by email. If you'd prefer us to respond on Microsoft Teams or by phone, state this at the beginning of your message when you make your enquiry. Our support team is available Monday to Friday, from 8am to 4pm. We…

My NHS Pension is a new, online portal which allows you to view and manage your NHS pension in one place. If you are an active or deferred member, on My NHS Pension you can: view a copy of your Annual Benefit Statement (ABS) view the personal…

Check if your claim is eligible before you apply To qualify for a Vaccine Damage Payment, it must be proved that: an eligible vaccine was received on the balance of probabilities, the vaccine caused the disability the resulting disablement is…

We would like to remind employers to regularly check Pensions Online (POL), employer error handling and clear any employer allocated errors. There are currently 158,000 data errors allocated to employers.  These errors potentially prevent your…

We will shortly be delivering dental teams with their year-end reconciliation for 2021/22 in line with the contract management arrangements detailed in NHS England and NHS Improvement's letter titled Key steps in 2022 to deliver for patients in NHS…

We are currently sending pension savings statements to members whose pension benefits have increased by more than the standard annual allowance. The annual allowance is the maximum amount of tax-free growth an individual’s pension can grow by in…