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Our stakeholder engagement team's work involves a managed escalation and recovery process of unpaid NHS Pension contributions. Unpaid payments include employee and employer contributions as well as any related AVC / ERRBO payments that have not…

Following the success of the 2017/18 non POL update process, we've made a few improvements and are now well underway in rolling out the process for 2018 to 2019 to non POL employers. This has involved; face-to-face training for 125 pension…

This only applies to Independent Provider and New Fair Deal employers. The certificates will be available for the financial year 2018-19 in early July and employers will be emailed directly regarding this. The certificates will also be available…

This accessibility statement applies to the Total Reward Statement Access website. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be…

Pay your invoice You will need your invoice and customer number. Pay your invoice Contact us if you need help If you have any problems or questions, contact us by: Email: accountsreceivable@nhsbsa.nhs.uk. Telephone: 0191 244 6957 (Monday to…

This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:   listen to most of the website using a screen reader (including the…

Information for Contractors in England on behalf of the Department of Health and Social Care (DHSC): Dispensing contractors in England should note that from April 2021 the Drug Tariff will no longer be printed and distributed as a paper document.…

The employer toolkit offers guidance and support throughout the statement delivery. The toolkit includes: your to do list, which explains your role as an employer and your key milestones guidance on promoting the statements to your employees…

Information for dispensing contractors in England on behalf of the Department of Health and Social Care (DHSC): Dispensing contractors should note that there has been a discrepancy within the distribution calculations for the supply of the February…

The 2020/21 End of Year Certificate is now available on our website and can be found on our NHS Pensions Finance webpage. As part of your IP status, you are legally required to complete end of year certificates for each employer code you have…