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Real Time Exemption Checking (RTEC) is designed to streamline the process for patients and pharmacy teams by improving how exemption categories are recorded.  The NHSBSA reporting of RTEC exemptions has been restricted due to system supplier issues…

These reports contain data relating to the total NHS prescriptions dispensed and submitted to NHS Prescription Services by each dispenser type. Contact us if you have any queries.

On Wednesday 9 February 2022 External Reporting Services within the Data and Insight directorate (formerly Information Services) have implemented a Customer Relationship Management (CRM) system. This will enable us to get a full picture of how you…

Our support email addresses have changed From 15 March 2023 we have replaced our support email addresses with one email address to make it easier to contact us: DataServicesSupport@nhsbsa.nhs.uk You can use this email address to contact us for…

The dashboard focuses on a list of conditions for which over the counter (OTC) items should not be routinely prescribed in primary care. This is set out in the NHS England guidance on their website.  The list of conditions includes those that are…

We provide support to our customers by email. If you'd prefer us to respond on Microsoft Teams or by phone, state this at the beginning of your message when you make your enquiry. Our support team is available Monday to Friday, from 8am to 4pm. We…

Pharmacy Contractors who require access to their Payment Information Schedules are required to email: cpspricinginformation@nhsbsa.nhs.uk Registered users within the NHS and public sector can use the portal to access data about prescribing and…

ePACT2 gives authorised users access to prescription data and allows you to: access easy to use interactive reports and dashboards look at high level data summaries down to individual prescription item and patient level detail build bespoke…

The Oversupply dashboard is now available in ePACT2.   Oversupply is when more medication is dispensed than is typically needed or wanted by the patient. This dashboard will support improvement initiatives, particularly around addressing…