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We want our customers and service users to help us review and develop our services. To do this, we carry out research so we better understand the needs of our customers and improve their experiences. There are lots of different ways that you could…

Thank you for completing the NHS Pensions Member Survey. If you have any queries about this survey please contact us by emailing NHSBSAResearch@NHS.net. Would you like to sign up to the NHSBSA research panel?  The NHSBSA would like customers to…

Background and aim As part of the national response to the COVID-19 pandemic, in April 2020 NHS England (NHSE) commissioned a prescriptions delivery service from community pharmacies to people classed as ‘shielded patients’ who were required to…

The following moderation guidelines relate to our social media channels. This includes Facebook, X (formerly Twitter), LinkedIn, and YouTube. These guidelines are in place to help create a safe place where you can engage with us, make comments,…

The NHS Business Services Authority (NHSBSA) provides services on behalf of the NHS. As Data Controller, we are responsible for how your information is used and explaining that to you. Why we process your information By law, we must process your…

This accessibility statement applies to the NHS Business Services Authority Careers website. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you…

This accessibility statement applies to the website ‘Opt-out rates for ESR employees eligible for the NHS Pension scheme’. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use…

This accessibility statement applies to the website MoD Portal page. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able…

This accessibility statement applies to the Apply for a maternity exemption website. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should…

This accessibility statement applies to Learning Support Fund. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to: change…