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Our contact centre gives coronavirus helpline support to callers ringing the 111 service.  We set up the dedicated helpline at the request of Public Health England (PHE) and at short notice.  Within 12 hours we: trained 50 agents developed…

Further to the communication published on our website that advised all employers should continue to remit 14.3% (plus the employer levy of 0.08%) employer contributions to the Scheme for 2020-21, it has come to our attention that a number of…

This event relates to non-Electronic Staff Record (ESR) and non-Pensions Online (POL) year end submissions. Employers who use prepopulated excel spreadsheets to submit their annual update will be sent these on 15 March. The spreadsheet and…

The 2020/21 End of Year Certificate is now available on our website and can be accessed via our NHS Pensions Finance webpage. As part of your New Fair Deal (NFD) status, you are legally required to complete end of year certificates for each…

On 1 July 2021 the final pay control rules changed. These changes were applied retrospectively from the 1 April 2018 and employers were able to apply for final pay control charge invoices received or paid between 1 April 2018 and 1 July 2021 to be…

Service availability The NHS Jobs service is currently available.  Planned downtime You can find information here about our planned maintenance and improvements which will mean the NHS Jobs service will be unavailable: Thursday 14 August 2025…

The data in this dashboard has been extracted from NHSBSA ePACT2 system and the dental data warehouse. Depending on your browser, you may need to download the document for filters within it to work. Dental Prescribing Dashboard - May 2025 (Excel:…

P60s and Advice of Payments P60s and Advice of Payments (AOPs) will typically arrive by the end of May. These will be sent in batches with the 2025 Pensioner newsletter. Only contact us if you have not received your pack by 1 June 2025. Jump to…

We can provide you with an interpreter service if English is not your first language and you need advice about getting help with the cost of any of the following: NHS prescriptions NHS dental treatment Sight tests Glasses or contact lenses…

If you are a pharmacy, you can process PPCs sold at your pharmacy in Manage Your Service (MYS).  This is for both: 3 or 12 month PPCs that cover all NHS prescriptions HRT PPCs that cover certain hormone replacement therapy medicines When you…