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If you apply to the NHS Low Income Scheme and receive an HC2 certificate for full help with health costs, you’re entitled to: free NHS prescriptions free NHS dental treatment free NHS sight tests help with the cost of glasses or contact lenses…

This page was last updated on 25 April 2025. Payments Payments Current processing times Payment of your retirement benefits Within 30 calendar days from the date of your retirement, or from the date we received all…

Applicants and employers can contact the NHS Jobs team to: get help and support with the NHS Jobs website get involved with user research give feedback make a complaint (add the word 'complaint' to the subject line if emailing) Contact us by…

The NHS Business Services Authority provided contact centre support for phase 1 of the NHS COVID-19 contact tracing app. Our contact centre was open 24 hours a day for users on the Isle Of Wight who were symptomatic and needed to order a home test…

From 1 September 2017 the Data Management option on the employer helpline will be removed. Any member records that urgently need updating for members claiming their benefits should be emailed to nhsbsa.datamanagement@nhs.net with the words Award…

If you have a disability and need extra support during your studies, Disabled Students Allowance (DSA) can help with costs for: specialist equipment non-medical help course related travel costs You can also get a general allowance which could…

Certain groups are automatically entitled to help with the cost of: travel to receive necessary NHS treatment sight tests glasses or contact lenses NHS wigs abdominal and spinal supports surgical brassieres People who are not automatically…

If you need to contact us about AVCs (Additional Voluntary Contributions), AP (Additional Pension), or ERRBO (Early Retirement Reduction Buy Out) please email us at nhsbsa.apavcreferrals@nhs.net.  These email accounts are no longer active:…

There are 3 main reasons why an annual benefit statement (ABS) may not be available for your members. These are listed below with some examples: There is an issue that needs to be investigated. This could be because: We have a query about the…