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Pensions Online
Pensions Online (POL) is an online tool based on the internal NHS Network (N3).
It gives employers the facility to update and amend members' pension records.
Complete our form to make amendments to the Pensions Online administrator details (PDF:…
Pay and contributions
Information about calculating member pay, protection of pay and contribution tiers.
Pay
What counts as pensionable pay
Pensionable earnings are determined by the member's employment or engagement terms.
Certain earnings are included or excluded…
NHS Pensions Member Events for 2022
Throughout this year, a number of events are available for members of the NHS Pension Scheme to provide more clarity on what the Scheme is and what you are entitled to.
This page contains details of our events in May 2022. You can find details of…
Contact us
If you are an NHS Pension Scheme member or an employer looking to contact NHS Pensions, you can get in touch using the information in the following links:
Contact NHS Pensions – active and deferred members Contact NHS Pensions – pensioner members…
Joining the Scheme
You may be eligible to join the NHS Pension Scheme if you're an employee between the ages of 16 and 75.
This also applies to those working under a contract for services, including:
general practitioners (GPs)
general dental practitioners…
Lifetime allowance
Closing date for new applications for Fixed or Individual Protection 2016
After 6 April 2025 HMRC will not be accepting new applications for either Fixed or Individual Protection 2016. More information about applying for these protections can be…
Divorce or dissolution of a civil partnership
The value of pension benefits can be taken into account in a divorce settlement.
If a member is getting divorced, they may be asked to obtain a cash equivalent transfer value of their pension benefits.
If they do, they will ask you to complete the…
Customer satisfaction surveys
We are now undertaking our employer surveys on a monthly basis and the feedback that is provided helps us to assess and improve our existing processes. It also enables us to look for additional ways in which we can improve the service provided.…
Best Practice 2019 update
Colleagues from Information Services, Pensions and Scanning came together on 6-7 October at the Best Practice Show in NEC Birmingham, to promote NHS Business Service Authority (NHSBSA) services to various NHS professionals. With over 260 visitors to…
Applications for Protection of Pay (where pay is reduced)
This is a further reminder for employers to ensure that any applications for Protection of Pay or Voluntary Protection of Pay are submitted to NHS Pensions within the relevant time limits. Also, that sufficient, supporting information is included…