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Prudential have recently introduced a new online joining facility for members to join their MPAVC scheme. This service is available 24/7 and is already up and running. This has been introduced in addition to their telephone service where members can…

As a result of the ongoing Covid-19 situation, we are currently receiving a high volume of calls to our NHS Pensions Employer Helpline. Please do take a look at the dedicated resources and guidance for employers within our NHS Pensions employer hub…

A reminder from the Bereavements team that employers should not email any forms to the team. Please send any of the forms listed below, including Tell Us Once and death certificates, directly to nhsbsa.pensionscanquery@nhs.net where the forms will…

The MCP submission home screen has recently been updated to allow for Payment Information to be submitted for both Manual (BACS/Bank Transfer) and Automated (Direct Debit/Automatic Collection) Payment Types. You should ensure you are selecting the…

The MCP submission home screen has recently been updated to allow for payment information to be submitted for both manual (BACS/Bank Transfer) and automated (Direct Debit/Automatic Collection) payment types. You should make sure you are selecting…

While reviewing members who need a Remedial Service Statement (RSS) or Remediable Pension Savings Statement (RPSS), we’ve identified a group of members who don’t have up-to-date address information. We’re attempting to contact members by email, so…

Following a consultation earlier this year regarding changes to member contributions that will be implemented from 1 October 2022, the Department of Health and Social Care (DHSC) has recently consulted on proposals for how the pensionable earnings…

For those Employing Authorities who do not utilise or have not onboarded the Making Contribution Payments (MCP) or (Pensions Online) POL platforms we would like to remind you to include a payment remittance when submitting your contribution payments…

The ESR user guide has been replaced by the ESR User Manual, to support you with using the platform. The pensions section of the guide is available here: ESR User Manual.  The pensions section covers a range of areas, including:  Absence and…

Following the success of the 2017/18 non POL update process, we've made a few improvements and are now well underway in rolling out the process for 2018 to 2019 to non POL employers. This has involved; face-to-face training for 125 pension…