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Employer actions for 2022/2023 annual updates
All employing authorities (EAs) are required to submit end of year information to NHS Pensions on an annual basis to enable us to update member records.
You must submit this information to NHS Pensions by Wednesday 31 May 2023.
If you use…
Annual Check – Scheme Access
From 1 April 2019 the Scheme Access Team has introduced an annual check, at the request of the Department of Health and Social Care. The check is to ensure that the access granted to all non-automatic Employing Authorities is still relevant, and is…
Employer guides and resources – what’s new
The Stakeholder Engagement Team has created a number of new guides and resources from your feedback which you can find on our website.
User guides
New ill health guide
New employer organisation contact details form
Learning video
New ‘…
Informing retiring members of submission of their AW8
We are receiving an increasing number of enquiries to our contact centre from members who are planning to retire and believe they have submitted their application a number of months ago, but we haven’t yet received their AW8.
In all cases, AW8…
Processing of cash equivalent transfer value (CETV) calculations
Following a change to the discount rate used for public service pension schemes that HM Treasury announced on 30 March 2023, the factors used to calculate transfer values for non-Club transfers and pensions on divorce changed.
We are now able to…
CCS Christmas Opening Hours - 2023/2024
The proposed Christmas opening hours for our contact centre are as follows:
Friday 22 December - 8am until 6pm
Saturday 23 December – 9am until 3pm
Christmas Eve – Closed
Christmas Day – Closed
Boxing Day – Closed
Wednesday 27 December – 8am…
Prudential Money Purchase Additional Voluntary Contributions (MPAVCs)
Prudential have recently introduced a new online joining facility for members to join their MPAVC scheme. This service is available 24/7 and is already up and running. This has been introduced in addition to their telephone service where members can…
COVID-19 Calls to NHS Pensions Employer Helpline
As a result of the ongoing Covid-19 situation, we are currently receiving a high volume of calls to our NHS Pensions Employer Helpline.
Please do take a look at the dedicated resources and guidance for employers within our NHS Pensions employer hub…
Employer reminder submission of bereavement forms
A reminder from the Bereavements team that employers should not email any forms to the team.
Please send any of the forms listed below, including Tell Us Once and death certificates, directly to nhsbsa.pensionscanquery@nhs.net where the forms will…
An update to MCP
The MCP submission home screen has recently been updated to allow for Payment Information to be submitted for both Manual (BACS/Bank Transfer) and Automated (Direct Debit/Automatic Collection) Payment Types.
You should ensure you are selecting the…