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Our current performance  The table below shows our recent monthly performance for pension award processing: Our new work management tool continues to greatly assist Service Delivery to manage the monthly…

The table below shows our recent monthly performance for pension award processing: The graph above depicts the improvement we are making in our aim to pay the Pension…

We are currently experiencing some intermittent issues with Pensions Online (POL). We continue to work to resolve this and apologise for any inconvenience it is causing you. We’ll share further updates as these become available. POL will be…

When employees join the NHS, all eligible employees are automatically enrolled into the NHS Pension Scheme. If a member opts-out of the NHS Pension Scheme, you do not need to provide the member with alternative pension arrangements but if you do,…

To coincide with the changes to member contribution rates from the 1 October 2022, we have published a number of new GP forms for use from the 1 October. These include: GP Locum Form A – for use from 1 October 2022 to 31 March 2023 GP Locum Form…

We’re working closely with the Department of Health and Social Care (DHSC), NHS Employers and NHS England to work through the new rules to allow members to take partial retirement from 1 October 2023 and help employers get ready for the change. The…

Following a change to the discount rate used for public service pension schemes that HM Treasury announced on 30 March 2023, the factors used to calculate early and late retirement factors from the scheme have changed. These have been implemented…

The proposals in the consultation are to: deliver phase 2 of the review of member contributions introduce a new employer pension contribution rate in line with the results of the 2020 scheme valuation permanently remove abatement for special…

Following feedback from both our members and employers, we have made the decision that a member will qualify for a protection of pay estimate free of charge if they: are over minimum pension age intend to retire within the next 12 months. The…

Following the removal of the historic Employer Newsletters from the website, the bulk Protection of Pay forms have been updated. The employer factsheet has been updated with a historic bulk Protection of Pay guidance section to include information…