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NHS organisation named one of Britain's top LGBT-inclusive employers
NHS Business Services Authority (NHSBSA) has been named one of the most inclusive employers in Britain by lesbian, gay, bi and trans equality charity Stonewall in its Top 100 Employers list for 2020.
NHSBSA has placed 51st on this year’s list,…
Events
Veteran Support Partnership virtual event is back and bigger than ever
21 June 2022 from 10:00am to 1:25pm
The Veteran Support Partnership is a group of organisations joining together to help eliminate barriers to opportunities and enable the…
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Loss and Fraud Prevention
At the NHSBSA, we have a duty to tackle fraud, bribery, corruption and loss to the NHS across all of our services.
Supported by our dedicated Loss and Fraud Prevention (LFP) team, we are committed to protecting public funds and to remove…
Who we are and what we do
Who we are
Today our DDaT directorate is comprised of more than 500 colleagues and is structured around seven key functions. Colleagues from across these functions come together to form the multidisciplinary teams who deliver for our organisation…
Our strategic commitments
To achieve our purpose and vision, progress our priorities and continue to live and breathe our principles we have set 6 strategic commitments.
1. Revise and streamline our governance processes
Goal:
We have streamlined governance processes which…
About us
We are an Arm’s Length Body of the Department of Health and Social Care (DHSC).
We are responsible for providing platforms and delivering services which support the priorities of the NHS, government and local health economies and in so doing we…
Governance framework
We use a corporate governance framework to link its governance arrangements. It’s reviewed as required by our Board at least once each year.
Department of Health and Social Care
Our statutory instruments
SI 2005 No. 2414 (PDF: 24KB)SI 2005…
Gender pay gap reports
Our people are at the centre of our business strategy. We aspire to be an employer of choice who:
provides a great place to work
can recruit and retain the right talent with the wide range of skills, knowledge and capabilities that we need
We…
Complaints
Every member of our staff has a responsibility to:
provide good customer service
try to resolve customer concerns as quickly, fairly and thoroughly as possible
We use complaints as an opportunity to learn how we can improve our services to…