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Our next Level 1 and Level 2 GP practice manager events include educational training tailored for practice managers, delivered virtually via Microsoft Teams. Practice managers need to attend the whole training session to receive a Continued…

POL will be available throughout April between 7am and 7pm apart from the following date when there will be downtime for scheduled system maintenance:  Sunday 21 April  Saturday 27 April If we do need to bring POL down at short notice…

POL will not be available on the following dates due to scheduled system maintenance: Sunday 22 December If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can in advance via the POL homepage.

This year’s heat maps have now been issued. They give you the results of how successful your ESR year end data was up to 31 March 2017. The heat maps now reflect data errors that are not always avoidable (overlaps, exceeding whole time, etc.) more…

The Data Management Team are receiving an unprecedented volume of employer comments and are currently unable to achieve a five day turnaround on this work. While we appreciate your assistance in cleansing data, we receive an average of 400 comments…

The NHS Business Services Authority is responsible for verifying claims for free NHS prescriptions and dental treatment. If a patient can’t prove their entitlement, they are required to pay a penalty charge of up to £100 – as well as the original…

In order to prevent double handling and potential delays, please only direct each query into the one relevant account. Below are the accounts that NHS Pensions expect employers to use and the reasons the account should be used for: Email…

As you may be aware the Government Gateway is in the process of being decommissioned which means we have been looking for another way for NHS staff to access their Total Reward or Annual Benefit Statement.  Therefore going forward we will be using…

As you may be aware, the Government Gateway is in the process of being decommissioned which means we have been looking for another way for NHS staff to access their Total Reward or Annual Benefit Statement. From early June we will be entering the…

The NHS Business Services Authority is responsible for this online service. To check if we have your details on our records, we will ask you to enter your: name date of birth postcode We will use the information you enter to tell you if:…