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Urgent action is needed to cleanse data in readiness for the 2022/23 year end updates. There are currently 250,000 errors allocated to employers in Pensions Online (POL) error handling. Over 93,000 are year-end updates for 2022 or earlier years.…

If you’re a member of the NHS Pension Scheme, your updated Total Rewards Statement (TRS) or annual benefit statement (ABS) is available to view online now. If your organisation uses Electronic Staff record (ESR), you will be able to use this to…

From 1 September 2017 the Data Management option on the employer helpline will be removed. Any member records that urgently need updating for members claiming their benefits should be emailed to nhsbsa.datamanagement@nhs.net with the words Award…

Amendments will be made to Pensions Online (POL) to allow employers to submit AW8 retirement applications for members of the 2015 Scheme and members who have benefit entitlement in multiple schemes. This enhancement is currently anticipated to go…

The Stakeholder Engagement Team will be taking responsibility for the year end 2017/18 process for all organisations without access to Pensions Online (POL). This will provide more support and guidance to employers throughout the process whilst…

Invitations for non Pensions Online (POL) users year end update training events have now been sent. If you haven’t received your invitation via email and would like to attend, please email nhsbsa.stakeholderengagement@nhs.net as soon as possible.…

Since changes to Pensions Online (POL) were implemented in September, we have received a large number of AW8s that have been submitted with either incorrect payable dates or incorrect reasons for retirement. We have also received applications that…

Since January we have been working with a small group of Direction Bodies to pilot our online Financial Information Collection (FIC) service. FIC will enable all employers to submit their contributions securely online regardless of whether they have…

Contact us for Total Rewards Statement, Annual Benefit Statement and ESR queries. If you have a query, contact us: Online: using our online form Telephone: 0300 3301 352Find out about call chargesEmail: nhsbsa.trsemployers@nhsbsa.nhs.uk Employee…

  The NHS Business Services Authority (NHSBSA) Provider Assurance Ophthalmic Services team has released a new training resource for NHS General Ophthalmic Services (GOS) contractors in England. You can access the resource Making accurate General…