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Urgent action is needed to cleanse data in readiness for the 2022/23 year end updates. There are currently 250,000 errors allocated to employers in Pensions Online (POL) error handling. Over 93,000 are year-end updates for 2022 or earlier years.…

From 1 September 2017 the Data Management option on the employer helpline will be removed. Any member records that urgently need updating for members claiming their benefits should be emailed to nhsbsa.datamanagement@nhs.net with the words Award…

Amendments will be made to Pensions Online (POL) to allow employers to submit AW8 retirement applications for members of the 2015 Scheme and members who have benefit entitlement in multiple schemes. This enhancement is currently anticipated to go…

The Stakeholder Engagement Team will be taking responsibility for the year end 2017/18 process for all organisations without access to Pensions Online (POL). This will provide more support and guidance to employers throughout the process whilst…

Invitations for non Pensions Online (POL) users year end update training events have now been sent. If you haven’t received your invitation via email and would like to attend, please email nhsbsa.stakeholderengagement@nhs.net as soon as possible.…

Since changes to Pensions Online (POL) were implemented in September, we have received a large number of AW8s that have been submitted with either incorrect payable dates or incorrect reasons for retirement. We have also received applications that…

Since January we have been working with a small group of Direction Bodies to pilot our online Financial Information Collection (FIC) service. FIC will enable all employers to submit their contributions securely online regardless of whether they have…

All employing authorities (EAs) are required to submit end of year information to NHS Pensions on an annual basis. Our Data Management Team sent the prepopulated spreadsheet to the main EA contact in March. This has been partially prepopulated and…

POL will be available throughout June and July between 7am and 7pm apart from the periods noted below for scheduled system maintenance: Saturday 25 June - Sunday 26 June Saturday 2 July - Sunday 3 July Saturday 30 July - Sunday 31 July…

POL will be available throughout August and September between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance: Sunday 21 August Saturday 3 and Sunday 4 September Sunday 25 September…