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POL will not be available on the following dates due to scheduled system maintenance: Sunday 22 December If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can in advance via the POL homepage.

We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Monday 13 January 2025. Requests for disclosure information should be received by NHS Pensions between 13 January 2025 and 28 February 2025 to enable…

This is a reminder that employers should not be providing members with the EA contact number. This line is answered as a priority for employers only, and members using it can cause delays in responding to employers. Please encourage members to use…

Over the holiday period, the NHSBSA Pensions Finance office will be closed on the following dates: Wednesday 25 December Thursday 26 December Friday 27 December Wednesday 1 January Please note, we will not be collecting Pension Contributions…

When entering a member’s retirement lump sum (part 10 of the paper AW8) in to Pensions Online (POL), you are unable to specify whether the member wishes to receive the maximum lump sum which may incur a tax charge, or whether they wish to receive…

Scheme membership built up from 1 April 2008 is no longer subject to the pensionable earning cap. However, those that were subject to the cap in respect of some or all of their membership before that date, who are buying added years or unreduced…

Further to an article in the January 2016 Employer Newsletter, we are continuing to consider the system changes required to ensure that the whole time equivalent pay is calculated correctly for part time staff who are in receipt of supplementary…

NHS Pensions has noted an increase in requests for Special Class and Mental Health Officer status for members who are working for CCGs. Special Class and Mental Health Officer status is primarily for members of staff who are engaged in the hands on…