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Our Data Management team have provided the following updates for employers. Duplication of Data A high volume of data is being submitted onto the system when the original input has gone into error.   If the data has already been submitted either…

POL will not be available on Sunday 22 September due to scheduled system maintenance. If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can in advance via the POL homepage.

The annual refresh of Total Rewards Statements (TRS) and Annual Benefit Statements (ABS) has taken place and updated statements are available to NHS Pension Scheme members.  Members affected by McCloud will see a difference in the benefits shown on…

Following the nationally agreed pay award, which has been backdated to April 2024, the pay for any retirements from that date will need revising to ensure the pension is being paid at the correct level. For partial retirements, where pay cannot be…

We have seen an increase in members submitting the New Employee Questionnaire form directly to NHS Pensions. Could all employers please make sure that members are aware that they must submit this back to yourselves (their employer), and not to NHS…

All members of the NHS Pension Scheme are given an 8-digit membership number. Members can find their membership number at the top of any letters they’ve received from us. Older letters may show it like this, ‘SD 00 / 123456’, but this format is…

You should not submit AW8’s via email if you have access to POL. Top tips: Remember to provide the contact number of the member so we can keep them updated. You should record the reason for retirement in the drop-down box as ‘Partial Retirement…