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Your NHS Pension after 1 April 2022
Every Public Service Pension Scheme is working through significant complexity to put in place the Public Service Pensions Remedy for all affected members.
As the largest Scheme, we have made a lot of progress towards implementing the remedy so…
Closed Circuit Television (CCTV) privacy notice
The NHS Business Services Authority (NHSBSA) is responsible for this service.
Why we process your information
We may record CCTV images of people entering, approaching, or passing our buildings to:
help staff and visitors feel safer
act as a…
Medical exemption certificates
It is the medical exemption certificate that entitles you to free NHS prescriptions, not the medical condition. If you do not have a valid medical exemption certificate, you may be liable for a penalty charge.
Find out if you’re entitled to NHS…
Maternity exemption certificates
It is the maternity exemption certificate that entitles you to free NHS prescriptions, not being pregnant or having given birth in the last 12 months. If you do not have a valid maternity exemption certificate, you may be liable for a penalty charge…
NHS Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC)
If you pay for NHS prescribed HRT medicine 3 or more times in 12 months, an HRT PPC could save you money.
Each item on an NHS prescription usually costs £9.90. You can buy an HRT PPC for a one-off payment of £19.80 (the cost of two single items).…
Digital maternity exemption service
If you're a midwife, practice nurse, or health visitor you can register online to issue maternity exemption certificates.
Mothers will get their digital exemption certificate straight away if they give you an email address.
To register online you'…
Understanding if your NHS Pension is affected by changes to public sector pensions
Only some members will be affected by the changes.
You’re affected if you joined a public service pension scheme on or before 31 March 2012 and:
you had continuous pensionable service between 1 April 2015 and the 31 March 2022 (or your…
Accessibility Statement for Request a Form
This accessibility statement applies to the Request a Form website.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able…
Help with Health Costs
Latest version
Help with Health Costs - England 2024/25
Previous versions
Help with Health Costs - England 2023/24
How we process prescriptions
We use high speed scanners and intelligent character recognition software to read the information we need to pay you, including:
quantity
strength
presentation
patient exemption information
We reimburse and remunerate contractors in line…