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The Stakeholder Engagement Team email account is only to be used for escalations of serious ill health cases. For all other escalations, please contact the employers email account or helpline in the first instance. If they are not able to resolve…

Following a public consultation, the Department of Health and Social Care has announced a further extension to retire and return easements beyond the current 31 October 2022 expiry date, through temporary amendments to NHS Pension Scheme regulations…

There has been an increase in queries from employers relating to pensionable pay for 1995 Section members. We want to provide a better understanding for you of how our processes work for awards and sub awards and help alleviate some your concerns.…

Use the red separator when submitting your prescription forms to make sure some items can be checked before we confirm your monthly payment. Sort your FP10 prescriptions according to the guidance on your FP34 submission document and use the red…

A full review of Average Daily Quantity (ADQ) values populated on our internal NHSBSA drug database has been undertaken by our Medicines Data team, due to information users querying some of the values published. This review was conducted using the…

We manage reciprocal healthcare for people travelling to and from most European countries on behalf of the Department of Health and Social Care (DHSC). If you need medical treatment outside the UK, you may be entitled to: a UK Global Health…

You can get help for paying for healthcare costs while you’re travelling abroad. Depending on your circumstances, you’ll be able to apply for either: a UK Global Health Insurance Card (GHIC)  a UK European Health Insurance Card (EHIC) if you…

Find out how you can get help with the costs of planned treatment or giving birth outside the UK. Planned treatment abroad Information about the S2 funding route for planned treatment outside the UK Giving birth outside the UK Information…

You can submit a claim for a refund if you have been charged for state-funded, medically necessary treatment whilst visiting: an EU country Norway Iceland Liechtenstein  Switzerland We'll assess your claim to decide whether you were charged…

If you do not have a UK Global Health Insurance Card (GHIC) or UK European Health Insurance Card (EHIC) and need emergency treatment abroad, you can still get help with paying for your treatment. A Provisional Replacement Certificate (PRC) will…