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As part of the Sub Award Project, we have looked at how we can simplify and improve the process for employers. We have recognised that we can easily identify when a change on a member record has occurred either through Pensions Online (POL) or via…

We have noticed an increase in the number of requests from employers received on behalf of the members, to change the decision in relation to their lump sum choice when completing the retirement application form AW8. We are therefore asking…

In April/ May this year, we made the decision, due to the huge uncertainty within the NHS at that time, that we would only request annual earning certificates for those pensioners who had their pension abated.  We are now in a position to collect…

When an employee is leaving or if they die in service with outstanding annual leave to be paid, this is classed as pensionable service. The pension leaving date should reflect the date that the annual leave is paid up to.  In ESR this should be…

At the start of the COVID 19 outbreak we took a number of steps to support employers who were encountering issues due to the lockdown restrictions. This included agreeing to accept certain applications forms in PDF/Word format via email, instead of…

We’re supporting Public Health England and the Department for Education by delivering an additional channel of support for COVID-19 leads at universities and higher education providers. Our trained advisors are undertaking risk assessments to…

We’re providing advice and support to Care England to deliver a new platform for recruitment into social care COVID-19 roles to increase the number of people applying and working in the social care sector.

We’re supporting initiatives from DHSC, NHSE/I along with Academic Health Science Networks (AHSNs) and other specialist providers. We’ve been involved in over 15 specific activities across Pharmacy, Ophthalmic and General Practice.

This page was last reviewed and updated 26 March 2021. Feedback We asked We invited feedback on our proposed plans to make changes to the underlying methodology used in the Prescription Cost Analysis (PCA) – England National Statistics…

If you are looking for general information on understanding your statement, you can watch a recording of the recent 'Your Total Rewards Statement Explained' event on YouTube. This video will also explain why your TRS will look different if you are…