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Our policies

Our policies show how we are governed and the important procedures we have in place to do our work. For example, the NHSBSA processes large volumes of data, including sensitive and financial information. Our data is one of our most valuable assets…
About the NHSBSA

General Ophthalmic Services (GOS) contract management

Our response times are currently slower than usual We’re currently experiencing an unprecedented number of contractual requests, so our response times may be slower than usual. We apologise for any inconvenience. We'll write to you confirming we'…
Provider Assurance

Digital prescription prepayment certificate uptake hits £1m mark

The number of customers applying online for a prescription prepayment certificate (PPC) has hit the one million mark, saving more than £390,000 for the NHS so far. A PPC lets the holder get as many NHS prescriptions as they need for a set price. If…
About the NHSBSA

Accessibility statement for Apply for a maternity exemption

This accessibility statement applies to the Apply for a maternity exemption website. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should…
About the NHSBSA

Accessibility statement for Apply online for help with NHS costs

This accessibility statement applies to the Apply online for help with NHS costs website. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you…
About the NHSBSA

Accessibility statement for Buy an NHS Prescription Prepayment Certificate

This accessibility statement applies to the Buy an NHS Prescription Prepayment Certificate website. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example…
About the NHSBSA

Accessibility statement for Respond to your letter

This accessibility statement applies to the Respond to your letter website. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should…
About the NHSBSA

Accessibility statement for Check if you have an exemption from paying NHS costs

This accessibility statement applies to the Check if you have an exemption from paying NHS costs website. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example,…
About the NHSBSA

Accessibility statement for Check what help you could get to pay for NHS costs

This accessibility statement applies to the Check what help you could get to pay for NHS costs website. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that…
About the NHSBSA

Accessibility statement for Make Contribution Payments

This accessibility statement applies to the Make Contribution Payments website. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be…
About the NHSBSA
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