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Improving digital access to our services
We are making our services more accessible, easy to use and customer-focused.
To do this our operational services are supported by our internal Digital, Insight and Technology Services. This includes:
digital transformation
user experience,…
Responding to Your Penalty Charge Notice
The NHS Business Services Authority (NHSBSA) is responsible for this online service.
To check if we have your details, we will ask you to enter your:
letter reference number
date of birth
postcode as shown on your letter
If there is a…
Hints and Tips issue 31
Issue 31 of NHS Prescription Services' Hints & Tips for Information Services users is now available to read on our website.
NHSBSA recognised for ‘Improving the Value of NHS Support Services’
The NHS Business Services Authority (NHSBSA) has been named as a runner up at the Health Service Journal Value Awards for its work to tackle fraudulent and incorrect claims for free NHS prescriptions and dental treatment.
The NHSBSA started…
Report information
The information provided will help you put the data included within reports into context.
We have information for each of the reports, which are:
Captopril 5mg/5ml & 25mg/5ml Oral Solution Sugar Free
The AMP Captopril 5mg/5ml oral solution sugar free (Teva UK Ltd) is now licensed and available.
The AMP Captopril 25mg/5ml oral solution sugar free (Teva UK Ltd) is now licensed and available.
Instead of using Captopril 5mg/5ml oral solution (…
Sharing Our Performance - June 2018
Our current performance
The table below shows our recent monthly performance for pension award processing:
Month
Number of awards due to be paid in month (our target)
Number of awards cleared within the month (…
Annual Total Reward Statement / Annual Benefit Statement Refresh
The Pensions data cut was taken over the weekend of the 23/24 June which sees the start of the refresh window to update statements to 31 March 2018. It is currently anticipated that the refreshed statements will be made available from the end of…
General Data Protection Regulations (GDPR)
Our Stakeholder Engagement Team has been receiving a substantial amount of queries to complete in respect of our obligations under GDPR.
A project team have been working on GDPR for some time and we have made good progress to ensure we are ready…
Service Improvement and Development Board
The Service Improvement and Development (SID) board takes place quarterly and is attended by the chairs of the Regional Employer Groups. The group was set up following the introduction of the administration levy and provides a platform for employers…