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ePACT2 news
Articles which will keep customers informed of any updates and changes to the system that they need to be aware of.
BNF code changes - January 2024
The annual version changes relating to the BNF Structure have been implemented with January…
Change of circumstances
If you get an NHS pension, it’s very important that you let us know straight away if your personal details, bank details or circumstances change.
If you have a change of circumstances and don’t tell us, this could result in suspension of your…
ePACT to be decommissioned on 8 June
The technology which underpins ePACT is no longer supported and we will decommission the system on 8 June 2018. Data from April 2018 onwards will only be available on ePACT2.
To make sure you can still access the data you need after this happens,…
NHS Tax Credits privacy notice
HM Revenue and Customs (HMRC) determine who is eligible for NHS Tax Credit exemptions. They share this information with the NHS Business Services Authority. We’ll use the information to manage the NHS Tax Credit Service for the UK.
Why we process…
Unofficial UK GHIC and UK EHIC website survey privacy notice
If you have used an unofficial website to apply for a UK European Health Insurance Card (EHIC) or UK Global Health Insurance Card (GHIC), you can complete a quick online survey to help us gather information.
Why we process your information
The NHS…
Mid-year review and year-end reconciliation
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National Dental Contract Management (NDCM) service - England only
Following the successful pilot and phase one completion of the mid-year review and year-end reconciliation activities in 2017 and 2018, the national roll out of…
Band 3 Inlay Claiming
The NHSBSA carried out an analysis of FP17 submissions relating to Band 3 Inlay treatment delivered in the 2017/18 financial year and identified an unusual distribution of Inlay claiming nationally.
The majority of contracts submit few or no Band 3…
Annual Public Meeting 2018
Members of the public are invited to attend the NHS Business Services Authority's Annual Public Meeting at 4pm on Wednesday 18 July 2018.
The meeting will take place in the Boardroom of Stella House, Goldcrest Way, Newburn Riverside, Newcastle upon…
Pensions Online is currently offline until 4 June 2018
Pensions Online (POL) and our operating system (Compendia) went offline from 6pm on 24 May 2018 and will be available again from 10am on Monday 4 June. This is while we carry out the integration of pensioner data into our Compendia system ready for…
Sharing our performance – April 2018
The table below shows our recent monthly performance for pension award processing:
The Officers sub award plan continues to remain on track with full recovery still expected at the end of August 2018.…