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The NHS Business Services Authority is responsible for this service. Why we process your information We will use the information you give in this application to: manage your payment for your prescription prepayment certificate help plan and…

Published 20 June 2024.  Page last updated 27 February 2025. Publication NHS Help with Health Costs 2023/24 statistical summary narrative (HTML) This dashboard will allow you explore the data in more detail. Summary  The NHSBSA administers a…

If you pay for NHS prescribed HRT medicine 3 or more times in 12 months, an HRT PPC could save you money. Each item on an NHS prescription usually costs £9.90. You can buy an HRT PPC for a one-off payment of £19.80 (the cost of two single items).…

Before contacting us directly, check our website to see if your query has already been answered. If you know which service you want to contact Go to the contact us page for the service you want to contact: Data Services Dental Services England…

It’s quick and easy for you to:  challenge your enquiry letter challenge your Penalty Charge Notice pay your Penalty Charge Notice All you need to do is answer a few simple questions. It should take less than 5 minutes. To pay your Penalty…

The NHS Business Services Authority is responsible for verifying claims for free NHS prescriptions and dental treatment. If a patient can’t prove their entitlement, they are required to pay a penalty charge of up to £100 – as well as the original…

If you are a pharmacy, you can process PPCs sold at your pharmacy in Manage Your Service (MYS).  This is for both: 3 or 12 month PPCs that cover all NHS prescriptions HRT PPCs that cover certain hormone replacement therapy medicines When you…

Following the introduction of the Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC), the FP57 receipt and refund claim form has been updated. The prescription charges section has been updated. This lets the pharmacy teams…

On 1 April 2023, the Department of Health and Social Care (DHSC) introduced a new Prescription Prepayment Certificate (PPC) to reduce the cost of hormone replacement therapy (HRT) for patients. The certificate will be valid for 12 months and covers…

NHS Prescription Prepayment Certificates Contact us Online: using our online form Telephone: 0300 330 1341 Monday to Friday, 8am to 6pm and Saturday, 9am to 3pm.Find out about call charges​​​​​​ NHS Hormone Replacement Therapy…