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Universal Credit: Help your patients avoid costly mistakes
The NHS Business Services Authority is responsible for verifying claims for free NHS prescriptions and dental treatment. If a patient can’t prove their entitlement, they are required to pay a penalty charge of up to £100 – as well as the original…
Patient exemption checking: a guide for dental teams in England
From 1 September 2021, the temporary signature suspension has been lifted. Patients, or their representatives, will again be required to sign the reverse of NHS prescription, dental and eye care forms, or tokens for prescriptions presented at the…
End to temporary suspension of submission of patient signatures on pharmacy, dental and eye care forms
This is an announcement on behalf of the Department of Health and Social Care (DHSC).
Since 1 November 2020 to 31 August 2021 the requirement for patient (or their representatives) signatures on NHS prescription, dental and eye care forms was…
Recording patients' NHS numbers in England
As we move towards a population health and care system, it is important that dental practices ask new and existing patients for their NHS number. While this information will not affect the FP17 submission, NHS numbers help to identify patients…
Incorrect claims submitted by patients for free NHS dental treatment
The Dental Exemption Checking Service has identified a number of patients aged 60 and over who are incorrectly claiming free NHS dental treatment. This is due to confusion around benefits entitlement, specifically Pension Credit. This currently only…
Bulletins - commissioners
Regular bulletins are created to provide useful updates for Dental Commissioners.
Bulletins will be emailed to all relevant recipients using the email address held in Compass. Make sure these details are kept up to date.
The 6 most recent…
Bulletins - providers and performers
Regular bulletins are created to provide useful updates for dental commissioners and providers and performers.
Bulletins will be emailed to all relevant recipients using the email address held in Compass. Make sure these details are kept up to date…
Compass guidance and tutorials
Guidance amendments - 'Performer' is now 'Clinician'
Due to changes within Dentistry the term 'Performer' will now be replaced by the word 'Clinician'.
We will update our guidance and other content in due course but aside from this processes will…