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Submit your written complaints data (KO41b) - 2024
This year's dental practice written complaints data collection (KO41b) will open on Monday 10 June 2024.
The collection covers complaints made by or on behalf of patients between 1 April 2023 and 31 March 2024.
This year's collection period…
ESR email exercise
In May’s newsletter we told you we would be contacting members using work email addresses held on ESR. This exercise successfully took place between 10 July and 19 July with over 1 million emails being sent. We are now working our way through the…
Pensions Online – submitting employer comments
The Data Management Team are receiving an unprecedented volume of employer comments and are currently unable to achieve a five day turnaround on this work.
While we appreciate your assistance in cleansing data, we receive an average of 400 comments…
Improving digital access to our services
We are making our services more accessible, easy to use and customer-focused.
To do this our operational services are supported by our internal Digital, Insight and Technology Services. This includes:
digital transformation
user experience,…
Annual Total Reward Statement / Annual Benefit Statement Refresh
The Pensions data cut was taken over the weekend of the 23/24 June which sees the start of the refresh window to update statements to 31 March 2018. It is currently anticipated that the refreshed statements will be made available from the end of…
ESR year-end data processing
The 2019/20 ESR year-end was received over the Easter weekend as expected. So far we've processed over 900,000 updates of the 1.5 million. Based on the forecast we anticipate processing to be completed by Sunday 17 May 2020.
NHS Workforce Disability Equality Standard (WDES)
The NHS Workforce Disability Equality Standard (WDES) is an NHS wide standard which enables NHS organisations to compare the workplace and career experiences of disabled and non-disabled staff.
NHS organisations use the metrics data to develop and…
Information for employers on 2020/21 year-end processing
The ESR year-end processing and the subsequent processing of April’s joiners and leavers and May’s joiners has been successfully completed.
A total of 1,600,904 updates have been processed. This resulted in an 89.91% success rate overall.
Please…
Records Management
This service manages the employee lifecycle from starting to leaving. Using the Electronic Staff Record (ESR) system, we maintain accurate employee records and process all employment-related changes on your behalf.
New starter administration
ESR…
NHS Pensions Trust Virtual Event
The Stakeholder Engagement Team are hosting a virtual training event via Microsoft Teams for all NHS trust employers on 3 February 2022.
The trust event will be held in the morning and the afternoon on Thursday 3 February 2022.
Morning session…