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You can find all of our policies and procedures here. Acceptable use policy (PDF: 141KB)Appeal Policy (PDF: 265KB)Business continuity management policy (PDF: 138KB)Data handling and storage policy (PDF: 198KB)Data protection and confidentiality…

We are a data-driven organisation, committed to raising our profile in the Health and Social Care sector. We’re changing from being a provider of data for Official Statistics to a producer of Official Statistics. Our Publication Strategy helps us…

Coronavirus (COVID-19) and your information Published on 20 April 2020. This notice describes how we may use your information to protect you and others during the coronavirus outbreak. It supplements our main privacy notice. The health and social…

This accessibility statement applies to the Pharmacy sales - NHS prescription prepayment certificate website. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example…

NHS Business Services Authority (NHSBSA) has been responding to a national call for support during the coronavirus pandemic, working in partnership to stand up over 20 additional services since March 2020. Allison Newell, Deputy CEO and Executive…

The NHS Business Services Authority is responsible for this service. Why we process your information We’ll use the information you give in this application to: manage your payment help plan and make improvements to NHS services By law, we…

Between August 2013 and March 2019, we led a national savings programme known as Pacific. This was in collaboration with the Department of Health and Social Care (DHSC), NHS England and other organisations. The Pacific programme used insight from…

We carry out research to learn what people need from our services.  We carry out surveys to analyse and understand trends within our organisation. We may ask for your permission to make notes, take your photo, and make voice or video recordings.…

The NHS Business Services Authority is responsible for this online service. We will use the information you enter to work out if you are: able to get help to pay NHS costs eligible to apply for help with NHS costs online We only hold the…

We provide newsletters about our services to keep you up to date with service developments and changes. You may also sign up to one of our events. Why we process your information If you opt-in to receiving a newsletter, or sign up to one of our…