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Equitable Life Money Purchase Additional Voluntary Contributions (MPAVCs) – Change of bank details
In Employer Newsletter 2 – February 2017 we advised that the Equitable Life Assurance Society had changed the bank account for the payment of contributions for members of the NHS Money Purchase Additional Voluntary Contribution (MPAVC) scheme with…
Contact NHS Pensions - pensioners
If you have any questions about your NHS Pension, you can contact us by:
Telephone: 0345 121 2522
Outside the UK: +44 191 283 0303
Monday to Friday, 8am to 6pmFind out about call charges
Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk
X (formerly…
Sharing our performance update - December 2018
We are pleased to say that the Awards recovery plan is now complete. As part of our normal business as usual activity, we have some pension applications awaiting information from members or employers and as soon as this information is received we…
Update to Coronavirus Job Retention Scheme (CJRS)
Further to the NHS Pensions and the Coronavirus Job Retention Scheme (CJRS) article in our June 2020 newsletter, HMRC has published further information as part of their business support during COVID-19, which confirms the way in which the furlough…
Changes to final pay controls - DHSC publishes consultation outcome on changes to the NHS Pension Scheme
The Department of Health and Social Care (DHSC) has published the outcome of its consultation on proposed amendments to the NHS Pension Scheme Regulations.
It confirms the changes that will be made to final pay controls from 1 July 2021
The aim of…
Employer guides and resources – what’s new
The Stakeholder Engagement Team has created a number of new guides and resources from your feedback which you can find on our website.
User guides
New ill health guide
New employer organisation contact details form
Learning video
New ‘…
Department of Health and Social Care announces extension of retire and return easements
Following a short consultation, the Department of Health and Social Care has announced an extension to retire and return easements to 31 October 2022 through temporary amendments to NHS Pension Scheme regulations.
What was included in the…
The correct way to access Pensions Online (POL)
Some employing authorities (EA) have reported receiving a ‘500 – internal server error’ when submitting a SD55/AW8 through Pension Online. This has been investigated and access to POL is not being started from the initial homepage, but through a…
Informing retiring members of submission of their AW8
We are receiving an increasing number of enquiries to our contact centre from members who are planning to retire and believe they have submitted their application a number of months ago, but we haven’t yet received their AW8.
In all cases, AW8…
Pensions Online (POL) downtime
We are currently experiencing some intermittent issues with Pensions Online (POL). We continue to work to resolve this and apologise for any inconvenience it is causing you. We’ll share further updates as these become available.
POL will be…