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Our current performance  The table below shows our recent monthly performance for pension award processing: Our Christmas plans were achieved by Pensions staff working additional hours during November and…

Thank you to everyone who attended our recent events in Peterborough, Carlisle, Leeds and London. We have received positive feedback which we appreciate and will use as we work to improve these events to meet your needs. Our upcoming events…

In order to prevent double handling and potential delays, please only direct each query into the one relevant account. Below are the accounts that NHS Pensions expect employers to use and the reasons the account should be used for: Email…

Following a recent determination by The Pension Ombudsman we have revised our guidance to employers to confirm how duties should be assessed when determining Mental Health Officer (MHO) status for a member of the 1995 Section of the NHS Pension…

The general basic rule is that a contribution tier for existing Officers Scheme members is set using the previous years’ pensionable earnings or whole time equivalent for members working part time. This is unless there has been, or there is, a…

NHS Pensions has been informed by the Department of Health and Social Care that any Final Pay Control charge from pay increases solely in respect of the recent Agenda for Change (AfC) pay changes from 1 April 2018 will be reviewed and application of…

Data error clearance As we approach 31 March 2019, we'd like to remind employers that clearing errors allocated to you in 'Pensions Online' error handling, before the submission of your year-end data, will improve your year-end success rate and…

This year the Annual Allowance team have experienced a much higher receipt of work requests than in previous years. Particularly, the requests for ‘On-Demand’ statements have doubled and more recently we have been unable to meet the three month…

This only applies to Independent Provider and New Fair Deal employers. The certificates will be available for the financial year 2018-19 in early July and employers will be emailed directly regarding this. The certificates will also be available…

We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Monday 6 January 2020. Requests for disclosure information should be received by NHS Pensions between 6 January 2020 and Friday 28 February 2020 to…