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Data Management are receiving a high number of e-mails regarding cases where an estimate or membership statement cannot be produced through Memberzone as the member’s record requires data cleanse or a calculation is not possible due to system…

The NHS Pension Scheme is a defined benefit occupational pension scheme. It’s open to all NHS employees and employees of other approved organisations. Pension benefits are based on earnings and how long a member has been in the Scheme. Backed by…

GMP is the least amount you’ll get from your pension scheme by law if you worked between 6 April 1978 and 5 April 1997. How GMP affects you If you worked between 6 April 1978 and 5 April 1997, you would have been contracted out of the State…

Following a change to the discount rate used for public service pension schemes that HM Treasury announced on 30 March 2023, the factors used to calculate early and late retirement factors from the scheme have changed. These have been implemented…

The refresh of statements for this year is going according to plan, the pension calculations completed on schedule. The data has been passed to ESR for them to carry out the match and merge, and statement upload processes. The aim is for the 2017…

The TRS & ABS mid-year refresh is underway and the data cut was taken on Friday 11 October 2019. The pension calculations and checks are now complete and the data was transferred to ESR on Friday 1 November 2019. We expect to be able to make…

Change of member details If you don’t have access to Pensions Online (POL), you can tell us about a change to a member’s details by completing the relevant form:Change of employment details (SD55E) (PDF: 117KB)Change of personal details (SD55G) (…

Where employers receive public funding for staff costs, and that funding is continuing, it is expected that employers will use that money to continue to pay staff in the usual way and not furlough them. This includes Trusts, GP Practices etc. who…

Pension Awareness Week is all about helping to raise awareness of the importance of pensions. Throughout the week we’ll be sharing information on the NHS Pension Scheme, what it is and why it’s so valuable. If you’ve just recently joined the NHS…

This page was last updated on 25 April 2025. Payments Payments Current processing times Payment of your retirement benefits Within 30 calendar days from the date of your retirement, or from the date we received all…