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New Fair Deal (NFD) End of Year Certificate 2023-24
You'll soon be able to access the 2023-24 End of Year Certificate on our NHS Pensions finance page.
As part of your NFD status, you're legally required to complete End of Year Certificates for each employer code you have. You need to declare…
You can now submit AW8 applications for partial retirement using POL
We’ve updated the guide to reflect this change, and it is available on the Pensions Online (POL) page of the Employer hub (number 27 - NHS Pensions Online AW8 - Retirement benefits claim form).
When you submit an application, there will be the…
Heat maps (ESR employers)
This year’s heat maps have now been issued. They give you the results of how successful your ESR year end data was up to 31 March 2017.
The heat maps now reflect data errors that are not always avoidable (overlaps, exceeding whole time, etc.) more…
Pensions Online – submitting employer comments
The Data Management Team are receiving an unprecedented volume of employer comments and are currently unable to achieve a five day turnaround on this work.
While we appreciate your assistance in cleansing data, we receive an average of 400 comments…
Sharing our performance - December 2017
Our current performance
The table below shows our recent monthly performance for pension award processing:
Our Christmas plans were achieved by Pensions staff working additional hours during November and…
Stakeholder engagement update
Thank you to everyone who attended our recent events in Peterborough, Carlisle, Leeds and London. We have received positive feedback which we appreciate and will use as we work to improve these events to meet your needs.
Our upcoming events…
Contacting us by email
In order to prevent double handling and potential delays, please only direct each query into the one relevant account.
Below are the accounts that NHS Pensions expect employers to use and the reasons the account should be used for:
Email…
Completing the Service Membership Form SM1
Following a recent determination by The Pension Ombudsman we have revised our guidance to employers to confirm how duties should be assessed when determining Mental Health Officer (MHO) status for a member of the 1995 Section of the NHS Pension…
Re-assessing tiered contribution rates
The general basic rule is that a contribution tier for existing Officers Scheme members is set using the previous years’ pensionable earnings or whole time equivalent for members working part time. This is unless there has been, or there is, a…
Final Pay Control and the 2018 Agenda for Change pay revision
NHS Pensions has been informed by the Department of Health and Social Care that any Final Pay Control charge from pay increases solely in respect of the recent Agenda for Change (AfC) pay changes from 1 April 2018 will be reviewed and application of…