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Following a short consultation, the Department of Health and Social Care has announced an extension to retire and return easements to 31 October 2022 through temporary amendments to NHS Pension Scheme regulations. What was included in the…

Some employing authorities (EA) have reported receiving a ‘500 – internal server error’ when submitting a SD55/AW8 through Pension Online. This has been investigated and access to POL is not being started from the initial homepage, but through a…

We are receiving an increasing number of enquiries to our contact centre from members who are planning to retire and believe they have submitted their application a number of months ago, but we haven’t yet received their AW8. In all cases, AW8…

We are currently experiencing some intermittent issues with Pensions Online (POL). We continue to work to resolve this and apologise for any inconvenience it is causing you. We’ll share further updates as these become available. POL will be…

The Department of Health and Social Care has announced a consultation on proposals to amend the NHS Pension Scheme rules to help retain more experienced NHS clinicians and remove barriers to staff returning to work following retirement. What is…

In December the Department of Health and Social Care announced proposals to change the NHS Pension Scheme regulations to enable NHS staff to work flexibly up to and beyond retirement age.  We included details of the DHSC’s proposals in our December…

POL will be available throughout August between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance: Sunday 20 August If we do need to bring POL down at short notice for urgent maintenance, we…

When entering a member’s retirement lump sum (part 10 of the paper AW8) in to Pensions Online (POL), you are unable to specify whether the member wishes to receive the maximum lump sum which may incur a tax charge, or whether they wish to receive…

Prudential have recently introduced a new online joining facility for members to join their MPAVC scheme. This service is available 24/7 and is already up and running. This has been introduced in addition to their telephone service where members can…

Following feedback from both our members and employers, we have made the decision that a member will qualify for a protection of pay estimate free of charge if they: are over minimum pension age intend to retire within the next 12 months. The…