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We're encouraging midwives, practice nurses and health visitors to sign up to the digital service to help reduce the waiting time for paper applications to be processed during the pandemic. Pregnant and new…

Our contact centre gives coronavirus helpline support to callers ringing the 111 service.  We set up the dedicated helpline at the request of Public Health England (PHE) and at short notice.  Within 12 hours we: trained 50 agents developed…