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The Optimisation Team are a service within the NHS Business Service Authority who offer tailored support to NHS organisations and services to help get the best out of their workforce services and systems. We help improve and change services to make…

The ePACT2 system is available only to those users who have registered to access. Prospective users must choose the relevant access required from the selection available below. It is important that users read the information and requirements before…

Introduction This section of the report aims to provide users with an evidence-based assessment of the quality of the publication outputs. The quality of the outputs is assessed based on the nine European Statistical System (ESS) quality dimensions…

Introduction This section of the report aims to provide users with an evidence-based assessment of the quality of the publication outputs. The quality of the outputs is assessed based on the 9 European Statistical System (ESS) quality dimensions…

Introduction This section of the report aims to provide users with an evidence-based assessment of the quality of the publication outputs. The quality of the outputs is assessed based on the 9 European Statistical System (ESS) quality dimensions…

As we continue to build and develop our DDaT directorate, three key areas have been identified that we need to focus on to prepare us for any opportunities and challenges in the future, these are our priorities. Our priorities are not stand alone…

This accessibility statement applies to the Medical Benefits (Medbens) website. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. We’ve also made the website text as…

Resources to help dental practice staff offer information, advice and guidance to patients about NHS dental treatment. Dental patient exemption checking  Patient exemption checking guide (PDF: 192KB)Patient exemption checking toolkit (PDF:…

Meeting held at 9:00am on 6 February 2025 at Stella House, Newcastle Upon Tyne.  Present: Sue Douthwaite, Chair (via video conference) Michael Brodie, Chief Executive Kathy Gillatt, Non-Executive Director David Leather, Non-Executive Director (…

Meeting held at 9:00am in Stella House, Newcastle Upon Tyne.  Present: Sue Douthwaite, Chair Michael Brodie, Chief Executive Kathy Gillatt, Non-Executive Director David Leather, Non-Executive Director Mathew McKie, Non-Executive Director…