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Our response times are currently slower than usual We’re currently experiencing an unprecedented number of contractual requests, so our response times may be slower than usual. We apologise for any inconvenience. We'll write to you confirming we'…

Requesting medical records on your behalf  After we receive your completed claim form, we check to make sure that you are eligible to apply for a Vaccine Damage Payment. If you meet the eligibility criteria, we contact the healthcare providers you…

View the Welsh version of the Overseas Healthcare Services privacy notice (PDF: 123KB).  The NHS Business Services Authority (NHSBSA) and the Department of Health and Social Care (DHSC) are jointly responsible for this service under a Joint…

The NHSBSA Optimisation team is made up of regional leads and advisors, as well as a dedicated support function. Read more about the optimisation team and their work on the NHS Jobs service. Lisa Stobbs, Workforce Services Directorate…

This section provides Total Reward Statements (TRS) and Annual Benefit Statements (ABS) information about: promoting your local benefits the promotional tools that will be provided to you Add logos to TRS or ABS communications We…

This accessibility statement applies to the Overseas Visitor Treatment website. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you…

This pilot will run from 1 November 2021 to 30 September 2022. The NHS CPCS was made an Advanced Service from 29 October 2019, with the expectation that additional strands to the service would continue to be tested and developed in the future. We…

Members can increase their pension benefits in a number of ways. Additional Pension To set up an Additional Pension, follow the instructions in the Additional Pension decision tree (PDF: 311KB). Added Years Read the Added Years factsheet (…

This accessibility statement applies to the website ‘Take-up of the NHS Low Income Scheme in England report. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For…

This accessibility statement applies to NHS Bursary. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to:  change…