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We want our customers and service users to help us review and develop our services. To do this, we carry out research so we better understand the needs of our customers and improve their experiences. There are lots of different ways that you could…

An email went out to all employers on 5 March 2019 highlighting the proposed changes which were outlined in a consultation document released by the Department of Health and Social Care (DHSC). We have highlighted below the main changes that will be…

This pilot will evaluate the implementation of direct referrals by Community Pharmacy to secondary care for people with suspected cancer signs and symptoms. It will start by focusing on testing safety and technical feasibility with a small number of…

Who we are We are a national NHS organisation delivering a range of essential services that support the day-to-day running of the NHS. These services are used by NHS organisations, NHS contractors, patients, and the public. Our goal is to provide…

Personal details and financial summary These are the details your employer held for you (or we held for you, if you're a deferred member), as of 31 March. It includes a summary of the total value of the pay and benefits for the year. If it's only…

Financial Support If you live in the UK, payments from the England Infected Blood Support Scheme (EIBSS) will not affect your tax and benefits. Income Tax Any lump sum or regular payments from the scheme, such as annual payments or income top…

As part of our ongoing commitment to partnership working and fostering strong relationships, we’re introducing a new structure for the NHS Pensions Stakeholder Engagement Team from 1 April 2025. We’re committed to working in partnership with all NHS…

The NHS Pension Scheme employer contribution rate increased on the 1 April 2019 from 14.3% to 20.6% plus the employer levy of 0.08%. The Department of Health and Social Care’s consultation response announcing the rise, published in March 2019,…

Infected Blood Psychological Service NHS England has now officially launched the new Infected Blood Psychological Service (BPS) as of 10 June 2025. This national service has been set up specifically to support people who were infected or affected…