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NHSBSA recognised for ‘Improving the Value of NHS Support Services’
The NHS Business Services Authority (NHSBSA) has been named as a runner up at the Health Service Journal Value Awards for its work to tackle fraudulent and incorrect claims for free NHS prescriptions and dental treatment.
The NHSBSA started…
Service Improvement and Development Board
The Service Improvement and Development (SID) board takes place quarterly and is attended by the chairs of the Regional Employer Groups. The group was set up following the introduction of the administration levy and provides a platform for employers…
Pensions Employers & Stakeholder Engagement Email Accounts
In order to prevent double handling and potential delays, please only direct each query into the one relevant account. Please do not send emails to multiple accounts.
nhsbsa.pensionsemployers@nhs.net
All general employer queries and case…
Sharing our performance update - February 2019
We are continuing to make progress in the timeliness of first pension payments with a total of 3731 applications paid in February so far (25 February) 96.05% were paid either early or on time. The total applications on hand remain stable despite it…
Gender pay gap reports
Our people are at the centre of our business strategy. We aspire to be an employer of choice who:
provides a great place to work
can recruit and retain the right talent with the wide range of skills, knowledge and capabilities that we need
We…
Contact NHS Prescription Services
You can contact us online, or by phone or post.
We are open Monday to Friday from 8am to 6pm.
For payments, Drug Tariff, prescription endorsement, prescription searches and sorting and submission
You can contact us by:
Webform: https://faq.…
Sharing our performance - May 2019
First Awards
A total of 3751 applications have been processed so far in May of which 96.91% were paid on time.
Bereavements
Bereavements is progressing through recovery and reaching some stability. A number of activities are on-going to…
Sharing our performance - June 2019
First Awards
As of 25 June 2019, a total of 3708 applications have been processed. 97.98% were paid on time.
To recap for the full month of May, 4358 were processed, of which 97.77% were paid on time.
Bereavements
Bereavements processing is…
Accessibility statement for Buy an NHS Prescription Prepayment Certificate
This accessibility statement applies to the Buy an NHS Prescription Prepayment Certificate website.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example…
Accessibility statement for Pay by card
This accessibility statement applies to Pay by card.
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:
change colours,…