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Advice in other languages
We can provide you with an interpreter service if English is not your first language and you need advice about getting help with the cost of any of the following:
NHS prescriptions
NHS dental treatment
Sight tests
Glasses or contact lenses…
About our data
When you visit an optician, the information collected is sent to Primary Care Support England (PCSE). They're responsible for any payments to providers of NHS General Ophthalmic Services (GOS) such as, vision correcting devices, repairs or…
Friends and family test - England only
The friends and family test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience.
Primary dental service providers will need…
Understanding the effect of rollback on annual allowance
We have now written to everyone who was sent an incorrect Remediable Pension Savings Statement (RPSS) about their replacement statement
If you have received an RPSS but we have not contacted you to say you need a replacement, it means yours is…
My NHS Pension
My NHS Pension will be unavailable on Saturday 8 March from 7am to 2pm
This is due to scheduled maintenance
My NHS Pension is a new, online portal which allows you to view and manage your NHS pension in one place.
If you are an active or…
Compass
Upcoming Compass downtime:
Compass will be unavailable on Thursday 13 March 6:30pm-9:30pm to allow for updates to take place.
Also, the following Compass features will be unavailable between 6pm on Monday 17 March and midday on Tuesday 1 April…
Sharing Our Performance
Month
Number of new awards due to be paid in month (our target)
Number of new awards cleared within the month (our performance)
Completion rate
June 2018
2936
2198…
Security vulnerability disclosure policy
This disclosure policy applies to anyone considering reporting security vulnerabilities to us. We recommend reading the policy in full before reporting a vulnerability.
We value those who take the time and effort to report security vulnerabilities…
UK Coronavirus (COVID-19) Inquiry privacy notice for current and past NHSBSA employees
Why we process your information
The UK COVID-19 Inquiry has been set up to examine the UK’s response to and impact of the COVID-19 pandemic. NHS England played a vital role in responding to the pandemic and will need to respond to questions and…
New ill health resources for members and employers
Having recently reviewed our ill health retirement processes, we have published a number of new resources to help support members applying for ill health retirement benefits.
These include:
a new dedicated ill health retirement benefits…