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If you have a query about Pensions Online (POL) you are now able to contact us by the telephone helpline once again. Lines are open between 8am – 6pm and our Customer Contact Centre are available to support with your calls about e-forms, the…

Update regarding bereaved partner payments On 25 March, the government announced changes to the England Infected Blood Support Scheme (EIBSS). The changes announced remove some of the differences between the Infected Blood Support Schemes across…

This service manages the employee lifecycle from starting to leaving. Using the Electronic Staff Record (ESR) system, we maintain accurate employee records and process all employment-related changes on your behalf. New starter administration ESR…

The Antimicrobial Stewardship – Pharmacy First dashboard is now available in ePACT2. The dashboard reports consultation activity for the NHS Pharmacy First service at a population level for all 42 NHS Integrated Care Boards (ICBs). A range of…

This pilot service follows on from the Smoking Cessation Transfer of Care pilots and the introduction of the NHS Smoking Cessation Service (SCS) into the Community Pharmacy Contractual Framework (CPCF). This pilot service will test a referral…

On 12 February 2025, the Government announced a second set of regulations which can allow the England Infected Blood Support Scheme (EIBSS) to be transferred to the Infected Blood Compensation Authority (IBCA) on 23 March 2026. All those who are…

The NHS Community Pharmacist Consultation Service (CPCS) is a national Advanced Service to refer patients requiring low acuity advice, treatment and urgent repeat prescriptions to community pharmacies. The service aims to reduce pressure on the…

Since 1 April 2017 NHS Pension Scheme Employing Authorities have been paying a levy to cover the cost of the administration of the NHS Pension Scheme. The levy has been collected along with employers contributions by increasing the rate from 14.30%…

If you have any questions about the Social Work Bursary, you can contact us. We're open Monday to Friday 8am to 6pm, or Saturday from 9am to 3pm. Online: use our online form Telephone: 0300 330 1342 Text relay service phone: 18001 0300 330 1342…

Access to PMD for: registered users is through ePACT2 public users is through Catalyst - for national PMD report PMD provides monthly financial information about prescribing costs against budgets. This allows the drugs element of unified…