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England Infected Blood Support Scheme
With effect from 1 April 2025, the England Infected Blood Support Scheme (EIBSS) is now closed to new applications for anyone who has historically been infected with hepatitis C, HIV or both, from NHS blood or blood products.
With effect from 1…
Help with travel, eye care, wigs and fabric support costs
Certain groups are automatically entitled to help with the cost of:
travel to receive necessary NHS treatment
sight tests
glasses or contact lenses
NHS wigs
abdominal and spinal supports
surgical brassieres
People who are not automatically…
Support for primary care through Electronic Repeat Dispensing (eRD)
We're working at a national and local scale to help identify patients suitable for eRD and maximise its use.
Maximising eRD will help to:
cut down visits to GP practices and community pharmacies
support…
NHS Pharmacy First Service (PFS)
The PFS will be a new advanced service that will replace the Community Pharmacist Consultation Service (CPCS). The full service will consist of three elements:
Pharmacy First (clinical pathways) – new element
Pharmacy First (urgent repeat…
NHS Pension Scheme employer contribution rates 2024/25 – DHSC
The recent Department of Health and Social Care (DHSC) consultation on the NHS Pension Scheme confirmed that the transitional approach that has operated since 2019/20 for employer contributions will continue in 2024/25. This means that from 1 April…
Telephone recording privacy notice
The NHS Business Services Authority (NHSBSA) is responsible for this service.
Why we process your information
We may record telephone calls you make to our customer contact centre to:
check for mistakes
train staff
prevent, detect,…
Bursary fraud
We and the Department of Health and Social Care take fraud very seriously. We know most students are honest, but some do make fraudulent claims. We're set on catching these students and taking every step possible to protect public funds.
We have…
Use of artificial intelligence in telephone calls privacy notice
The NHS Business Services Authority (NHSBSA) is responsible for this service.
Why we process your information
We may use Amazon Connect when you call our Customer Contact Centre. This helps us improve how your call is handled, by:
quickly…
Next steps in NHSBSA’s project to deliver the new NHS Dental Services contract management system
The NHS Business Services Authority (NHSBSA) has been working closely with Accenture during the last few months to progress the project to create a brand-new contract management system for NHS Dental Services.
The new system will eventually replace…
Total Reward Statement refresh August 2024 – information for employers
The annual refresh of Total Rewards Statements (TRS) and Annual Benefit Statements (ABS) has taken place and updated statements are available to NHS Pension Scheme members.
Members affected by McCloud will see a difference in the benefits shown on…