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Electronic Staff Record (ESR)
ESR is the essential workforce management solution for the NHS in England and Wales, supporting the delivery of national workforce policy and strategy.
We provide the programme as part of our NHS Workforce Services.
Support for the launch of the NHS COVID-19 contact tracing app
The NHS Business Services Authority provided contact centre support for phase 1 of the NHS COVID-19 contact tracing app.
Our contact centre was open 24 hours a day for users on the Isle Of Wight who were symptomatic and needed to order a home test…
Social care recruitment
We’re providing advice and support to Care England to deliver a new platform for recruitment into social care COVID-19 roles to increase the number of people applying and working in the social care sector.
Supporting NHS Blood and Transplant (NHSBT) convalescent plasma trial
We've supported NHSBT by sending text messages to over 65,000 people which directed them to a link where they could volunteer to donate. In the first two days, over 10,000 people signed up as potential donors.
We're also sending text messages to…
Job Evaluation
We provide a job-matching service which is delivered remotely, compliant with Agenda for Change, and in partnership with your organisation’s trade union as required.
The service will:
conduct desktop Agenda for Change evaluations for new posts…
Stakeholder Engagement update
The last 12 months have been an exciting time for the Stakeholder Engagement Team, appointing a further 5 Stakeholder Engagement Managers to build on the support we offer employers nationwide.
We have also seen a steady increase in both the volume…
Free CPD events
Our Provider Assurance Ophthalmic team undertakes Post Payment Verification of General Ophthalmic Services (GOS) claims on behalf of NHS England.
To assist contractors and performers claim the appropriate fees for GOS in England, our team of…
Pension Awareness Week 2023
Every September, Pension Awareness Week helps to raise awareness of the importance of pensions and improve the financial wellbeing of people across the UK in their retirement.
Throughout the week, we’ll be sharing information on the NHS Pension…
GP Practice stakeholder events
The Stakeholder Team has now completed the second round of GP Practice stakeholder events which started in May 2018. The team has hosted events at the following locations during 2018:
Birmingham
Leeds
Crewe
London
Brighton
Exeter
Newcastle…
Dental Contract Reform in Wales
The Welsh Government has acknowledged the current contractual system needs reform. Units of Dental Activity (UDA) as a sole measure of contract performance, focusing on treatment activity only, does not encourage needs-led care, prevention, or make…