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The following moderation guidelines relate to our social media channels. This includes Facebook, X (formerly Twitter), LinkedIn, and YouTube. These guidelines are in place to help create a safe place where you can engage with us, make comments,…

This accessibility statement applies to LSF website. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to:  change…

Our BAME network is one of our lived experience colleague networks. Its aim is to give a voice to our colleagues who are black, Asian or other minority ethnicities. This is a group that is currently under-represented at senior levels in the NHSBSA…

Our Disability and Neurodiversity network is one of our lived experience colleague networks. Its aim is to give a voice to our colleagues who have a disability, neurodiverse condition, or long-term health condition. This is a group that is currently…

Our LGBTQ+ network is one of our lived experience colleague networks. Its aim is to give a voice to our LGBTQ+ colleagues. This is a group that is currently under-represented at senior levels in the NHSBSA. This network feeds into the wider…

We use a corporate governance framework to link its governance arrangements. It’s reviewed as required by our Board at least once each year.  Department of Health and Social Care Our statutory instruments SI 2005 No. 2414 (PDF: 24KB)SI 2005…

Our Armed Forces Network is a non-exclusive group which is open to all NHSBSA employees and has a mix of armed forces veterans, those who have a general interest in the armed forces, reservist, cadet volunteers, and those with a family member who…

As an organisation, we place a strong emphasis on collaboration and seek to collaborate not just between our own teams but with our customers and external stakeholders. We design our data products and services with our customers in mind, regularly…

We want our customers and service users to help us review and develop our services. To do this, we carry out research so we better understand the needs of our customers and improve their experiences. There are lots of different ways that you could…

Who we are We are a national NHS organisation delivering a range of essential services that support the day-to-day running of the NHS. These services are used by NHS organisations, NHS contractors, patients, and the public. Our goal is to provide…