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Partial retirement calculator coming soon - information for members
Since changes to partial retirement were announced earlier this year, we’ve been working hard to make sure our processes, tools, and guidance are updated to support members and employers.
As part of this work, the Government Actuary’s Department (…
Maternity exemption certificate privacy notice
The NHS Business Services Authority is responsible for this service.
Why we process your information
We will use the information given to us by your midwife to process your application.
By law, we must process this information to be able to…
Updated information is now available to support members with their Choice 2 decision
Original Choice members who moved to the 2008 Section have not been given the option to reverse their Choice decision as those members could have remained in the 1995 Section.
However, members who had 1995 Section benefits that they decided to move…
Closed Circuit Television (CCTV) privacy notice
The NHS Business Services Authority (NHSBSA) is responsible for this service.
Why we process your information
We may record CCTV images of people entering, approaching, entering or passing our buildings to:
help staff and visitors feel safer…
Use of artificial intelligence in telephone calls privacy notice
The NHS Business Services Authority (NHSBSA) is responsible for this service.
Why we process your information
We may use Amazon Connect when you call our Customer Contact Centre. This helps us improve how your call is handled, by:
quickly…
Electronic Staff Record (ESR)
The Electronic Staff Record (ESR) is a payroll database system commissioned by the Department of Health and Social Care that NHS organisations are entitled to use free of charge. ESR is currently used by 99% of NHS Trusts and manages the payroll for…
Ophthalmic data
We collate data provided by Primary Care Support England (PCSE) and receive data files sourced from the Open Exeter and EGOS systems.
The information we provide is used to help with:
activity at various health geographies
identifying outlier…
Details on my statement
Personal details and financial summary
These are the details your employer held for you (or we held for you, if you're a deferred member), as of 31 March.
It includes a summary of the total value of the pay and benefits for the year.
If it's only…
Process reminder for pensionable pay on retirements
There has been an increase in queries from employers relating to pensionable pay for 1995 Section members. We want to provide a better understanding for you of how our processes work for awards and sub awards and help alleviate some your concerns.…
Secretary of State, Matt Hancock, joins virtual NHS staff event
The Secretary of State for Health and Social Care joined a virtual NHS staff event earlier today (Thursday 25 March 2021).
Matt Hancock opened the NHS Business Services Authority’s fortnightly engagement session by thanking NHSBSA employees for…